Client Service

Technical Support:

For new and established clients, please take a moment to review our Service & Support FAQ

If you wish to create a service request, please choose from the options below:

• Via the Client Service Portal (create, view, update service tickets here)
• Create a new User Onboarding Request (previously New Hire request)
• Call us at 484-535-3600
• For issues of an urgent nature, please call us. Our techs answer over 99% of all inbound phone calls.

Remote Access Tool:

• Download Anydesk (custom OTS build for one-time only access)
• Download Anydesk (generic direct full install from Anydesk)

Accounting:

For new and established clients, please take a moment to review our Billing FAQ

To make a payment on an open invoice, please choose from the options below:

• The preferred method for payments is via our Client Service Portal. Here you can make payments on open invoices as well as setup autopayment.
• Make a one-time Credit Card Payment (Back by popular demand for March 2026)

Sales:

• Email Sales@opentiersystems.com
• Call us at 484-535-3600