Early Access · Accepting a Limited Number of Clients

AI Managed Services

AI runs the busywork. Your people build.

Managed automations, governed AI, and human accountability for general contractors, specialty trades, engineering firms, and property teams. AI works your systems and your data. Your team stays on clients, projects, and the field.

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Humans interface with people. AI interfaces with systems and data. Humans remain accountable for outcomes.

Who it's for

Built for the builder community

We build AI around companies that create and operate in the physical world. The work stays human. The paperwork doesn't have to.

General contractors and specialty trades

Office-to-field workflows, project documentation, and compliance pressure create constant administrative drag. We automate the paper trail so your PMs and supers stay on the job, not in the inbox.

Engineering firms

High information density and heavy collaboration make knowledge retrieval, document handling, and project delivery prime automation territory, with security built in from day one.

Commercial real estate, property, and facilities

Multi-site operations, vendor coordination, and lifecycle planning generate endless routine coordination. AI keeps it moving; your team handles tenants and decisions.

Best fit: 10 to 150 employees without an internal IT leader, or up to 300 employees co-managed with your internal team.

Why it works

Stop using people as middleware

The biggest source of error, friction, and cost is people re-keying data between too many systems. We split the work the right way.

AI does the admin

Retrieves and reconciles data, drafts documents, routes workflows, and files what needs filing across the systems you already own.

Your people do the work

Clients, decisions, projects, and the field. No new portals, no dashboards to babysit, no copy-paste between apps.

We own the outcome

Open Tier governs, monitors, and supports every automation we deploy. A human is accountable for every result, and consequential decisions always get human approval.

How it starts

Every package starts with an assessment

We don't lead with tools. We sit down with your leadership, walk your workflows from office to field, and find the problem areas where administrative work is costing you the most. The automations in your package are chosen to solve those problems, in order of payback.

1

Assess the business

We map how work actually moves through your company: estimating, project delivery, field operations, billing, and compliance. Wherever people re-key, chase, and reconcile is where the money leaks.

2

Rank the problem areas

Every friction point gets scored by hours lost, error risk, and speed of payback. You see in plain numbers what administrative drag costs you today, before we automate anything.

3

Match automations to your package

Your Essentials, Pro, or Elite slots get filled with the automations that solve your biggest problems first, not whatever is easiest to build. The package is the container; the assessment decides what goes in it.

4

Deploy, measure, expand

We build with guardrails, put every automation under management, and report the hours it gives back. Strategy sessions revisit the problem list as your business changes.

Explore the AI Business Assessment

Packages

Pick your level of AI leverage

Every package includes working automations plus full support for them: monitoring, error handling, and break-fix are on us. During early access we onboard a limited number of new clients each quarter, so every automation gets perfected before we scale it. Early clients get first call on new catalog automations.

AI Essentials

Automated and supported

$1,500 /month

Gives your office back 30+ hours every month, around the clock.

  • 3 managed automations from our builder automation catalog
  • Full support for every included automation
  • Monitoring, error handling, and break-fix
  • Security guardrails and approval rules on every agent
  • Monthly automation health report
  • Annual AI review
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AI Elite

Your AI operations department

From $7,500 /month

Administrative operations handled end to end, while your people stay on clients and projects.

  • Expanded automation catalog plus custom-built agents
  • Everything in Pro
  • Monthly strategy sessions and an executive AI roadmap
  • Dedicated AI operations lead
  • Compliance-ready governance documentation
  • New automation opportunities identified every quarter
  • Defined fair-use scope with priced expansions, never surprise project labor
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AI usage (tokens) is metered and billed separately at transparent rates, so you only pay for the compute your automations actually consume. AI licenses such as Microsoft Copilot are added at cost only when a workflow needs them.

Do the math

Add up the hours your office spends re-keying, chasing, and reconciling every week. Price those hours at what they actually cost you. That's the number these packages compete with — and the packages don't take PTO.

Straight answers

How the billing works

Automations plus support, included

Your package covers building, running, monitoring, and fixing the automations we manage. When something breaks, that's our problem.

Tokens billed separately

AI compute is metered like a utility and itemized on your invoice. Light months cost less. No padding baked into the package price.

Licenses only if needed

Copilot and other AI seats aren't bundled by default. If a workflow genuinely needs one, we add it at cost as part of a defined enablement plan.

Humans approve what matters

Financial commitments, security decisions, and anything consequential always route to a person. AI prepares; people decide.

The catalog

Automations built for builders

A sample of what we put under management. Every automation is scoped, tested, governed, and supported.

Submittal and RFI summaries Invoice and vendor reconciliation Daily field report rollups Proposal and quote drafting Service intake and ticket triage Compliance evidence collection Onboarding and offboarding Project document filing AP inbox processing Knowledge retrieval across systems

Start with one workflow

Book a strategy call. We'll find the automation with the fastest payback in your business and put it under management. Early-access spots are limited — we take on a few clients at a time so every engagement gets our full attention.

Book an AI Strategy Call

Open Tier Systems

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