2006
Serving the region since
Managed IT for Real Estate Developers
Open Tier Systems helps growing real estate development firms across the Philadelphia suburbs standardize on Microsoft 365, centralize project files, and run on a dependable technology foundation that scales with every new deal.
2006
Serving the region since
300+
Clients supported
99%
Calls answered live
Local
Blue Bell, PA headquarters
A firm that started with a few partners, a Dropbox account, and a Zoom login is suddenly running multiple projects, lenders, contractors, and investors through the same patchwork. That's where the friction starts.
Pro formas in Dropbox, contracts in email, drawings on someone's laptop. Nobody's sure which version is current, and onboarding a new team member means hunting for links.
Tenants bought through a reseller like GoDaddy come with limited admin control, storage that fills up without warning, and email that won't sync cleanly across phones and desktops.
Closings, draws, and contractor payments make development firms a favorite target for business email compromise. One spoofed wiring instruction can cost more than a year of IT.
A managed IT practice built around how development firms actually operate: partners on the move, projects that span years, and outside parties who need controlled access to the right files.
One tenant, properly licensed, under your control. We migrate GoDaddy and other reseller-hosted environments to a direct Microsoft relationship, fix storage allocation, and resolve email sync issues for good.
We design a SharePoint structure around your deals, entities, and project phases, then move your files with permissions intact. Governance rules keep it clean as the portfolio grows.
Retire the separate Zoom subscription. Meetings, chat, and project channels move into Teams, where they sit next to the files your team is already working on.
Multi-factor authentication, email threat protection, endpoint security, and staff training focused on the payment and closing scenarios that get development firms burned.
Microsoft doesn't back up your data for you. We do: SharePoint, OneDrive, Teams, and mailboxes backed up independently, tested, and restorable when someone deletes the wrong folder.
A Blue Bell team that answers the phone live, supports partners in the office or in the field, and handles the day-to-day so you're not the one troubleshooting a laptop before a closing.
No big-bang cutover. We move in phases so your team keeps working while the foundation gets rebuilt underneath them.
Phase 1
We inventory your tenant, licensing, storage, file sprawl, security posture, and growth plans, then hand you a written roadmap with costs and sequencing.
Phase 2
Fix the tenant first: licensing, storage, email sync, MFA. Then move files from Dropbox into a SharePoint structure built for your projects, and shift meetings into Teams.
Phase 3
Naming standards, permission rules, external sharing policies, and backups keep the environment clean. Ongoing managed support keeps it that way as you add deals and people.
From deal tracking to construction management, we support the platforms your firm depends on and connect them to Microsoft 365.
We've been the technology partner for growing commercial businesses in the Philadelphia suburbs since 2006. Here's what that looks like in practice.
We don't bolt on a dozen third-party tools. We build on the platform you're already paying for, configured the way Microsoft intended, so it stays supportable as you scale.
99% of calls answered live by a local team. When a partner can't get into a file ten minutes before a lender call, that matters more than any SLA on paper.
Your documentation, credentials, inventories, and configurations are yours. If you ever leave, you get a full handoff within 30 days of your final invoice. No hostage situations.
Our plans scale per user, so a five-person firm gets the same security stack and structure as a fifty-person one. Add people and projects without redesigning IT each time.
Managed IT comes in Essential, Pro, and Elite. AI Managed Services come in AI Essentials, AI Pro, and AI Elite. Every IT plan stands on its own; when the foundation runs clean, it pairs with the AI package of the same name. Most development firms land on Pro.
Essential pairs with AI Essentials
$55 / device / month
The security stack and Microsoft 365 backup, with support for that stack included and everything else billed as you go. For a firm that mostly needs to be protected and wants to pay for help only when it calls.
Pro pairs with AI Pro. Most popular
$175 / user / month
A dedicated technical team and named client success manager, unlimited remote and on-site support, full Microsoft 365 protection and training, and 99% of calls answered live. Priced per user, so a two-partner firm and a twenty-person firm get the same structure.
Elite pairs with AI Elite
$350 / user / month
Everything in Pro plus alignment to a compliance framework, human-led threat hunting, priority response, and quarterly strategy reviews. For developers answering to institutional capital, lender security questionnaires, or insurance audits.
Onboarding is the assessment: one pass over your tenant, files, security, and where the hours go. It prices the Microsoft 365 standardization project (tenant migration, SharePoint architecture, Dropbox and Zoom retirement) as a fixed-scope project on top of whichever plan you choose, and it's the same assessment the AI packages start from. Never a contract first.
Onboarding is the assessment. You'll get a clear picture of your tenant, your files, and your risk, plus a priced, phased plan to fix it.
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